The “new normal”

In the practice, we are working hard to offer more “normal” services, but at the same time we recognise that coronavirus hasn’t gone away. We want to deliver necessary care for you in a timely and appropriate way, that allows you to feel both confident in the service and safe.

Since March both patients and doctors have got used to a lot of medical advice being offered over the telephone. We have worked together to make this be a respectable option in many circumstances, and we will continue to offer telephone consultations where it is reasonable and safe. However as Ireland eases restrictions, so does medical care.

We are starting to see more patients face to face and to offer more services that had been halted temporarily. This will be reviewed weekly. For now we are asking you to ring before attending the surgery, and we can discuss the best way to offer a consultation.

We are continuing to operate an empty waiting room, and to wear protection such as gloves and masks for all consultations. We would request that patients also wear face masks when attending the surgery, unless you have a medical reason for not wearing one.

Our current general advice is

  • Stay home, unless you have a good reason to travel
  • Maintain physical distancing of 2 metres when possible
  • Wash your hands regularly
  • Avoid crowded indoor spaces as much as possible

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