Appointment Pressure and Cancellations

We are very aware of pressure on appointments at this time of year. The practice tries to maintain a mix time-481445_1280[1]of pre-booked and urgent appointments, to facilitate you when looking for an appointment.

One difficult area is when patients fail to attend appointments without cancelling. We do understand that things crop up, but cancelling an appointment even at short notice, allows us to offer that appointment to someone else.

If you cannot attend for your appointment, please let us know by ringing the surgery on 041 9846846 so that it may be offered to someone else. If you cannot get through to cancel an appointment, please text a message to 086 3885002. (this number cannot be used for making appointments or clinical advice)

Posted in Uncategorised

Leave a Reply